Digital transformation, workflow automation and AI consulting in Brisbane

Business analysis, data, AI and system integration for SMEs, mid-market organisations and government, from an independent Brisbane consultancy with 25+ years' delivery experience.

Open to new engagements. Get in touch to talk about your project.

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Zapier Silver Solution Partner

Zapier Silver Solution Partner — workflow automation for SMEs and mid-market organisations

CatalytIQ Systems designs and builds Zapier workflow automation that takes repetitive, rules-based work off your team, set up in accounts your organisation owns and controls.

Workflow automation with Zapier →

Services & Expertise

Strategic consulting delivery for organisations pursuing digital transformation

Business Analysis & Product Ownership

Requirements gathering, stakeholder engagement, agile delivery, and process optimisation for complex and high-impact organisations.

Business analysis and product ownership →

Digital Transformation & Change

Guiding organisations through core system upgrades, cloud adoption, and modernisation initiatives—with a focus on measurable outcomes.

Digital transformation consulting →

Data Analytics & Architecture

Designing data architectures and pipelines that surface actionable insights and drive data-driven decisions across the business.

Data architecture and pipelines →

AI & Intelligent Automation

Helping organisations navigate generative AI adoption—from use case identification and pilot development to LLM integration and governance. Bridging business requirements with AI capabilities for complex, compliance-driven environments.

AI consulting →

Platform Integration & API Strategy

Connecting systems securely across cloud, legacy, and modern platforms for seamless user and business experiences.

API strategy and integration →

Consulting & Training

Strategic advisory, capability uplift, hands-on delivery, and workshops for transformation initiatives and upskilling programs.

Training and workshops →

Selected Engagements

Examples of data, process and integration delivery. Clients are described by type and remain confidential.

Pacific regional bank · ISO 20022 address remediation

Automated data cleansing and validation for 50,000+ records

Problem

Payment interfaces and core platforms across two countries held unstructured customer address data that would not meet mandatory SWIFT ISO 20022 structured and hybrid address standards.

What I did

Ran workshops with business, technology and vendor teams to agree requirements and remediation options. Profiled and mapped more than 50,000 remitter and payee records, defined the business rules, and built Python (Pandas) scripts to automate cleansing, address validation and output generation.

Artefacts

  • Business requirements documents
  • Structured address recommendation paper and technical memo
  • Case management options paper
  • Data mapping and business rules

Outcome

Remediated data published in a compliant structure, with a repeatable automated process that improved consistency and throughput for regulatory reporting.

Applies to: any large data migration or clean-up, such as logistics, insurance, retail or government records.

Tier-1 Australian bank · Home lending platform change

Approval turnaround cut from 12 to 5 days

Problem

Slow loan and change approvals and a fragmented customer experience across legacy and cloud-based lending and finance platforms during a system upgrade.

What I did

Mapped current-state and target-state processes in BPMN and turned the findings into a prioritised backlog with user stories and acceptance criteria. Specified REST API requests and responses and data mappings, used SQL for validation and integration testing, and stepped in as Iteration Manager when needed.

Artefacts

  • BPMN current and target process maps
  • User stories, acceptance criteria and impact assessments
  • REST API specifications and data mapping
  • Backlog and process documentation for the wider BA team

Outcome

Approval turnaround cut from 12 to 5 days, and a 15% uplift in customer onboarding satisfaction.

Applies to: any approval-heavy process spread across legacy and cloud platforms, such as claims, onboarding, procurement or permits.

Pacific regional bank

Core banking and cross-border payments modernisation

Problem

Lending, credit, trade finance and payments ran on ageing processes and needed a new core banking platform and a compliant cross-border payment interface.

What I did

Led as-is and to-be BPMN workshops, assessed packaged-solution fit against business requirements, and owned the product vision and roadmap for the payment interface. Maintained the backlog across workstreams, validated migrated data through profiling, supported user acceptance testing, and prepared user guides and rollout training.

Artefacts

  • Requirements traceability matrix and RAID log
  • Product roadmap and prioritised backlog
  • Gap analysis and options recommendations
  • Test design documents, user guides and training material

Outcome

Faster transaction processing, stronger regulatory compliance and a live cross-border payment solution aligned with SWIFT ISO 20022.

Applies to: replacing an ageing core platform and the processes, data and training around it, in any sector.

Open to new engagements. Get in touch to talk about your project.

About CatalytIQ Systems

I'm Anil Nagaraju, and I run CatalytIQ Systems, an independent consulting practice delivering strategic transformation initiatives in digital modernisation, AI implementation, data engineering, and business optimisation. I'm a Brisbane-based Technical Business Analyst with 25+ years across complex, high-impact industries.

CatalytIQ Systems is a Zapier Silver Solution Partner, designing and building Zapier workflow automation for organisations.

Zapier Silver Solution Partner

More about CatalytIQ Systems or see my experience on LinkedIn.

Contact

Based in Brisbane, Queensland. Open to new engagements. Get in touch to talk about your project.

Email

anil.nagaraju@catalytiqsystems.com.au

LinkedIn

linkedin.com/in/anilhn

Location

Brisbane, Queensland, Australia

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